Getting started
Do I need an account?
No. Gently works fully as a guest, with no account or payment. Sign in with Apple or Google only when you want your planner on another device.
Is there an Android or web version?
Not yet. Gently is iPhone only for now.
Gently Pro and billing
What is in Pro?
Up to ten tasks a day, twenty subtasks per task, unlimited repeating tasks, writing your plans to a Gently calendar in Apple Calendar, unlimited AI planning with Mochi, Insight week by week and month by month, and replies from us within a day. The free plan has five tasks a day, five subtasks per task, five repeating tasks, your Apple Calendar events beside your tasks, three Mochi turns a day, and Insight for today.
How much is it?
$3.99 a month, or $19.99 a year with a 7-day free trial on the yearly plan. Prices vary by country; the App Store shows the price for your region.
How do I cancel?
Open the iPhone Settings app, tap your name, then Subscriptions, and choose Gently. You keep Pro until the end of the period you have paid for.
How do I get a refund?
Payments are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com under the App Store terms. We cannot issue one ourselves.
I reinstalled or got a new phone and lost Pro.
Open the Get Pro screen and tap Restore purchases. Pro comes back with the same Apple ID.
Your data
Where is my data stored?
On your device and on our servers so it can sync between your devices. See the Privacy Policy for the details.
Does Gently use AI?
Yes. Mochi, the assistant, is powered by OpenAI, a third-party AI service, and nothing is sent to it until you allow it on the Assistant tab. After that, when you write or speak to Mochi, your request, your recent conversation and the titles, dates and status of your open tasks are sent to OpenAI so that it can reply; your notes, daily reviews and everything else are never sent. OpenAI does not use any of it to train models and keeps it no longer than 30 days. You can withdraw at any time in Settings > Privacy & Data > AI Assistant, and the rest of Gently works without the assistant. The Privacy Policy has the full list.
How do I delete my data?
In the app, Settings > Privacy & Data > Delete Local Data clears this device. Settings > Account > Delete Account removes the account and everything tied to it, and cannot be undone.
Reminders and alarms
Reminders are not arriving.
Check that notifications are allowed for Gently in iPhone Settings, and that Focus mode is not silencing them.
Alarms are not sounding.
Prominent alarms need the Alarms permission. Allow Alarms for Gently in iPhone Settings.